How can I order from Grape Expectations?

You can order wine directly through our website. Simply browse our selection, add your chosen bottles to the cart, and proceed to checkout. You'll be guided through the process of providing delivery details and making a payment.

Do you deliver nationwide?

Yes, we deliver to all corners of South Africa. Delivery times may vary based on your location.

What are the delivery charges?

Delivery charges are calculated based on the weight of your order and your location. To use this to your advantage note that you pay the same for 1 or 3 boxes.

Can I track my order?

Yes, once your order has been dispatched, we will provide you with a tracking number that you can use to track the delivery status of your order.

What payment methods do you accept?

We accept a variety of payment methods including credit/debit cards, EFT (Electronic Funds Transfer), and mobile payment options.

Is it safe to order wine online from your site?

Absolutely. Our website uses SSL encryption to protect your personal information and we are committed to ensuring the privacy and security of our customers.

What is your return policy?
Will I receive the same product that I see in the picture?

In most cases we are 95% confident you will recieve the exact same product as advertised. However there are situations where a winery might change their glass. We are not notified prior to this. We can howver assure you the content remains the same consitently.

Where can I view my sales receipt?

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How can I return an item?

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Will you restock items indicated as “out of stock?”

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Where can I ship my order?

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