These terms and conditions govern the use of (“the website”) and the purchase of any goods from it. This website is owned and operated in partnership and Grape Expectations


Grape Expectations is a web-based wine reseller in the business of marketing wine via a web-based sales and gifting platform, sourcing and selling unlabeled wines with or without personalized wine labels for both private and corporate use and sourcing and supplying wines for private customers



Site means “”

Other sales platform means “WhatsApp, Facebook, Email, SMS)

Communication methods means “verbal, written or any other method
to communicate on any type of platform or device”.

Company means: “Grape Expectations”.

Legal Disclaimer

Unless explicitly indicated otherwise, “Grape expectations” is not the manufacturer of the products sold on this site. Actual product
packaging and materials may contain more and/or and information than what is shown on our website.

Legal Drinking Age Required:

You must be of legal drinking age to access this Site or other sales platforms; Grape Expectations does not sell or serve alcohol to persons under the age of 18. By accessing the site, sales platform or initiating any communication method with grape expectations in any form, you swear and affirm that you are over the age of 18. Grape expectations makes every effort to ensure that alcoholic beverages are not delivered to or served to anyone who is under the age of 18. By accessing this Site, sales platform or initiating any communication method with grape expectations in any form you agree that any alcohol purchased from or received by you from representatives of the company is intended for personal consumption and not for resale, unless you have a valid liquor license issued by the government of South Africa. If you do not agree with these conditions of use, please do not use this Site. If you intentionally or unintentionally misrepresent your age or intention to provide alcohol to a person under the age of 18 or for resale without a valid license, Grape Expectations will notify the relevant authorities.

Consuming Alcohol

By accessing this Site, sales platform or initiating any communication method with grape expectations in any form, you acknowledge that there is a government warning concerning the health effects of consuming alcoholic beverages:

Government warning

(1) According to the Surgeon General, women should not drink alcoholic beverages during pregnancy because of the risk of birth defects.

(2) Consumption of alcoholic beverages impairs your ability to drive a car or operate machinery, and may cause health problems. Drink responsibly

Liability Waiver

In consideration for you being given access to the Site, sales platforms or initiating any communication method with grape expectations in any form you hereby release, waive, discharge and covenant not to sue the Company, subsidiaries, DBAs, affiliates, successors, contractors, agents, representatives and/or employees from any and all liability, claims, demands, actions and causes of action whatsoever arising out of or relating to any damage to your property or loss, damage or injury that you personally sustain, including death, whether caused by the negligence of the Company or its representatives or not while participating in Company programs, using Site content and/or attending Company Events in person, regardless of location. You hereby assume all risks to your property and your person and in no way will the Company be liable to you for damages or injuries you sustain


By accessing, using, or browsing the website you agree to be bound by its terms, conditions, disclaimers, and limitations of liability. (“Terms and Conditions”). Grape Expectations and/or may at any time revise the Terms and Conditions by updating this web site without providing notice to you. You are bound by any such revisions and should therefore periodically visit this page to review the then current Terms and Conditions.


You understand and agree that your use of the website is at your sole risk. The website is provided on an “as is” and “as available” basis.

Grape Expectations and/or, and any of its directors, officers, employees, consultants, or shareholders (“Grape Expectations and/or Associates”) make no representations or warranties of any kind, express or implied, as to the operation of the website or the information, content, materials, or products included on the website. Grape Expectations and/or does not warrant that this website, its servers, or e-mail sent from Grape Expectations and/or are free of viruses or other harmful components.

To the fullest extent permitted by applicable law, Grape Expectations and/or disclaims all representations and warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose and non-infringement.

You acknowledge and agree that, subject to the section dealing with “Limitation of Liability”, Grape Expectations and/or, or Grape Expectations and/or Associates will not be liable to you or any other person for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to damages for product liability, personal injury or negligence resulting from use of goods or services supplied to you, or on behalf of you, through the website


Any liability of Grape Expectations and/or, or Grape Expectations and/or Associates in connection with goods or services supplied to you will, subject to any non-excludable liability for breach of conditions or warranties implied by legislation and to the maximum extent permitted by law, at the election of Grape Expectations and/or to:

  • In relation to goods
  • The replacement of the goods
  • The supply of equivalent goods
  • The payment of replacing the goods
  • The payment of the cost of equivalent goods
  • In relation to services
  • The supplying of the services again; or
  • The payment of the cost of having the service supplied again

This website is governed by the laws of South Africa and Grape Expectations and as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.


Grape Expectations and takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.


The merchant outlet country at the time of presenting payment options to the card holder is South Africa. Transaction currency is South African Rand (ZAR).


Credit card transactions will be acquired for Grape Expectations via Yoco Technologies Proprietary Limited, (“Yoco”), who are an approved gateway in South Africa. Yoco uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may refer to


Payment may be made via Visa, Mastercard or by bank transfer into Grape Expectations’ bank account, the details of which will appear on the web site at the appropriate point or will be provided by request.


 All content included on these websites and the products or services provided or sold by Grape Expectations and/or including the text, graphics, logos, icons, images, audio and video clips and software is the property of Grape Expectations and/or and/or its content supplier and protected by South African and international copyright laws.

You may not reproduce, retransmit, disseminate, sell, distribute, publish, broadcast, circulate or commercially exploit the information or the services found on the website in any manner without the express written consent of Grape Expectations and/or, or use such information or services for any unlawful or unauthorized purpose. Permission is granted to electronically copy and/or print hard copies of pages from the website solely for personal non-commercial purposes only.If you believe any material contained on the website infringes your intellectual property, please notify Grape Expectations and/or of the alleged copyright infringement by e-mailing [email protected].

Information Provided by You If you purchase goods or services from the website or subscribe to the e-mail newsletter, we may require you to provide your name, address, e-mail address, credit card or other details (“customer information”). You agree to provide Grape Expectations and/or with current, complete, and accurate customer information when asked to do so by the website or an employee of Grape Expectations and/or you submit suggestions, ideas, comments, questions, or other information (“material”) to Grape Expectations and/or you are responsible for such material and responsible for the consequences of any material you provide.

The material shall not:be false, misleading, or fraudulent; infringe any intellectual property rights; violate any law, statute, or regulation; be obscene, threatening, or defamatory; orcontain any viruses, worms or other harmful components that are intended to damage, interfere with, intercept, or expropriate any software, hardware, system, or data.

Grape Expectations and/or reserves the right to edit, restrict or remove any material you provide for any reason at any time. Grape Expectations and/or takes no responsibility and assumes no liability for any material posted by you or any third party.

By submitting any material to us, you agree that Grape Expectations and/or may use your material for any purpose, including reproduction, transmission, publication, broadcast or posting.

Any material you submit to Grape Expectations and/or will be treated in accordance with our Privacy Policy


When you visit the website, we may occasionally ask you to provide us with some personal information. This may include your name, mailing address, e-mail address, contact details and payment details. Other information may also be collected with your permission from time to time including preferences such as likes and dislikes.


Information that we collect from you may be used to: Provide the products and services you have requested; Contact you when we have trouble in fulfilling your request.Communicate to you new products and services, promotions or offers; and better understand our customer base and improve our products and services.


We endeavor to take all reasonable steps to prevent unauthorized access to your personal information. However, security of communications over the internet cannot be guaranteed and you do so at your own risk. Grape Expectations and/or will not be held responsible for events arising from unauthorized access to personal information. For this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act2 of 2000 (PAIA) may be downloaded from: http://http;//


Grape Expectations and/or may, in its sole discretion, at any time suspend or terminate the operation of the site or any of the services provided via the site or advertised on the site, without prior notice to you and without the need to provide you with reasons.


The website may contain links to other websites that may collect personal information from you. This privacy policy has no application to these websites and Grape Expectations and/or is not responsible for the privacy practices or the content of such sites.


Although we make every effort to ensure that products are in stock when so indicated and that information and prices concerning products and services listed on the website are accurate, the prices and availability of such products and services are subject to change without notice. If a product or service has been listed at an incorrect price, Grape Expectations and/or reserves the right to refuse or cancel your order for that product or service even if your order has been confirmed. Your receipt of confirmation of an order from us does not signify our acceptance of that order, and we may cancel such order or supply less than the quantity you ordered.


Orders will not be dispatched until payment in full has been received and Grape Expectations and/or is satisfied with the integrity of the order.
Without limiting the operation of any Terms & Conditions therein, Grape Expectations and/or takes no responsibility for any loss or damage caused by late delivery or cancellation of an order or a product.
Placement of an order by you constitutes an offer to enter into an agreement with us (“your offer”). Grape Expectations and/or will e-mail you an Order Confirmation for the sole purpose of confirming the details of your offer. The Order Confirmation does not constitute an acceptance of your offer or reflect the status of your order in any way.


Grape Expectations and/or reserves the right not to provide goods or services or cancel orders (or part thereof) at our sole discretion at any time. Without limiting the operation of other Terms & Conditions, we will not be held liable for loss or damage arising from exercising these rights.


If you need to cancel an order, please immediately e-mail [email protected]. Our agreement with you commences once we have both confirmed your order and processed your payment. Once we have accepted payment for an order, cancellation of the order is within our sole discretion and will incur a 5% administration fee.


ubject to availability and receipt of payment, requests will be processed and delivered:

In the case of event and personal wine orders on dates supplied directly with the customer

We provide an estimated date for delivery but while we make every effort to deliver by this time, all dates are estimates only. We engage courier partners who we believe will do their best to deliver by the estimated delivery date. Transport costs will vary according to destination and costs will either be built into the wine costs or be directly for the recipients account in the case of the gift or product registry. Other orders will have costs quoted on the invoice and will be included in the total.
Please note that if an item has been lost in transit, we will not dispatch a replacement item immediately but will endeavor to do so as fast as possible. Replacement items will be dispatched according to our discretion.

Without limiting the operation of other Terms & Conditions therein:

We will not accept liability for any loss or damage arising from a late delivery; You agree that late delivery does not constitute a failure of our agreement and does not entitle you to cancel your order; and We will not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.


Grape Expectations and/or is not responsible for and makes no warranties or claims with respect to any websites linked directly or indirectly via the website.

Any such website is independent from the website and Grape Expectations and/or has no control over, or responsibility with respect to the information provided or activities undertaken by such website.
The appearance of a website link does not mean that Grape Expectations and/or endorses such websites. When leaving the website, please be aware our Terms & Conditions and other policies no longer govern.


You agree to waive any and all claims that you know have or may have in the future against Grape Expectations and/or and associates which relate to or are incidental to any transaction.

You agree to indemnify and hold Grape Expectations and/or harmless from and against any and all claims, loss or expense that may be incurred by Grape Expectations and/or and associates which relate to or are incidental to the performance of its duties as described in these Terms & Conditions including all costs of defending itself against a claim by any other person and/or as a result of you taking any action or refraining from taking any action or instituting or defending any action or legal proceeding.

You further agree to indemnify and hold Grape Expectations and/or and associates harmless from any claim made by any third party due to or arising out of your use of the website, the violation of these Terms & Conditions by you, or the infringement by you, or other users of the website using your membership account, of any intellectual property or other right of any person or entity.


We reserve the right to amend these terms and conditions at any time. All amendments to these terms will be posted on the site (“the current version”). Whenever you access the site you will be bound to the current version. You may terminate this agreement by written notice to us if you do not wish to be bound by the current version. Continued use of this site will be deemed to constitute acceptance of the current version. Unless otherwise stated the current version shall supersede and replace all the previous versions of the terms and conditions. A print-out signed by the webmaster responsible for maintaining this site will serve as prima facie proof as to the date of publication and content of the current version.


This website is run by based in South Africa on behalf of and in partnership with Grape Expectations.

Click to view our Privacy Policy

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